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East Lancashire Medical Services (ELMS) operates as a Social Enterprise and is a registered society under the Co-Operative and Community Benefits Societies Act 2014. Delivery primary healthcare to local people since 1994, patients are at the heart of all that ELMS do.
ELMS delivers Urgent Primary Care Services 365 days a year. We have a number of primary health care services whose details can be found by navigating our website.
Please see the Service tabs above.
ELMS is a clinically led membership organisation - in this we are no different to the Pennine Lancashire Clinical Commissioning Groups for Blackburn with Darwen and East Lancashire.
ELMS has over 300 members consisting of our staff, local general practices and GPs who became members of ELMS through their links to the original out of hours GP co-operatives and primary care organisations from which ELMS evolved or more recently in their work for ELMS, and patients. ELMS members may attend and participate at members meetings, vote in elections to, and stand for election for the Council and take part in the affairs of ELMS as set as in the Society’s rules. All local GP Practices receive ELMS information and invitations to members meetings.
Please see Company Rules tab
ELMS is accredited under the Social Enterprise Mark – this reflected ELMS social enterprise status as a not for profit organisation and our community benefit ethos – an area of our Society’s work that we will look to develop in the years to come.
ELMS is managed on a day-to-day operational basis by an executive team accountable to ELMS Council. ELMS Council receive reports from the executive team on the business, cause an annual report to be prepared, revenue account and balance sheet as required by these rules and help determine the Society’s strategy and forward plans in consultation with the Executive team and when appropriate to make recommendations for change, including changes to the Society’s rules*.
Please see Organisational Structure tab.
Any comments or feedback will be greatly appreciated, as we are always looking to improve the services we offer.
Our head office can be found on Accrington Road in Blackburn.
East Lancashire Medical Services
St Ives House
Tel: 01254 946997
We are open for 09:00am to 17:00pm Monday to Friday for enquiries
Fax: 01254 671882
Click on the link below to meet the ELMS team:
Meet the ELMS Team
Below is East Lancashire Medical Services company rules as of 2022:
At an ELMS special company meeting on 22 March 2018 attended by members of ELMS including staff, local GPs and patients agreed a number of rule changes, and these have now been approved by the FCA:
Review of Patient Experiences 2020 - 2021
Please find below ELMS annual report for 2013 - 2014 and 2014 - 2015
ELMS Annual Report 2013 - 2014
ELMS Annual Report 2014 - 2015
ELMS Annual Report 2015 - 2016
ELMS Annual Report 2016 - 2017
ELMS Annual Report 2017 - 2018
ELMS Annual Report 2018 - 2019
ELMS Annual Report 2019 - 2020
ELMS Annual Report 2020 - 2021
ELMS is registered with the Care Quality Commission for the delivery of diagnostic and screening procedures that covers the range of scheduled and unscheduled care services we deliver. Care Quality Commission Provider ID - 1-199801603.
The last site inspection was rated as Good.
ELMS RBH Site CQC Report
The CQC report reviewed evidence and undertook a remote interview in December 2020. The report is attached below:
CQC Activity Monitor Report Dec-2020
CQC suspended their routine inspection programme in March 2020 in response to Covid-19 and have not resumed it since. The CQC continue to use a mix of onsite and off-site monitoring to ensure the public have assurance as to the safety and quality of the care they receive. As the UK emerges from the pandemic the CQCe are further developing their monitoring approach. In accordance with this approach the CQC carried out a review of the data available to them about St Ives House on 03-02-2022. CQC added the following text to their website to inform the public about this outcome:
“We carried out a review of the data available to us about St Ives House on 03-02-2022. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage. This could change at any time if we receive new information. We will continue to monitor data about this service. If you have concerns about (this will be prepopulated with your location name), you can give feedback on this service.”